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Product review and evaluation of Plantronic Blackwire 3225 – USB

With the times of more and more work at your own workplace at home and of flexible and mobile activities, a tidy headset is becoming more and more important. That’s why in this blog series on headsets, we look at headsets that I have purchased myself or have been provided by my employer.


Company: Plantronics
Name: Blackwire 3225
Year: 2020
Price: 59,99 Euro  [LINK AMAZON]
Microsoft Teams certified: no
Cabled: USB
Cabled: Jack (without hardware buttons)
Special feature: Mute, call and volume control keys
Transport bag: Yes
Posture for the desk: no
Bluetooth: No

Field report

I have been using the headset since May 2020, almost 5 months as my daily headset for Microsoft Team Meetings, WebEx Calls and Skype Calls. This with a Lenovo X390 and about 10-12 hours a day.

The headset still works perfectly after 5 months, but it shows that you have to update the drivers regularly and that after longer use you may experience muting problems. I also noticed that the buttons and especially the mute does not work when using Microsoft Teams in a web browser. In the collaboration with the MS Teamsclient on Windows, MacOS and Linux no problem occurred.

All in all, the headset works well and is also well suited for use throughout the day. The USB connection is stable, but uses a USB port and the range of movement is limited. A walk to the fridge is not possible. I can’t blame the USB headset for this because it was not built for mobile use.

Very good is the possibility to use the jack to use the headset also for a smartphone.


  • wired (clear with a USB headset)
  • Cable tangles quickly
  • Hardware keys do not work stable after 5 months and also not in the web browser / only in the Team Client
  • better functions with Plantonics Hub


  • good voice quality
  • no drivers needed
  • Bag for transport included in delivery
  • No battery
  • good wearing comfort
  • USB and Jack plug


Durability: 3 of 5 stars

Seating comfort: 4 of 5 stars

Voice quality: 4 out of 5 stars

Working in the home office: 3 out of 5 stars

Listen to music: 3 of 5 stars

Total: 3 of 5 stars
Rating for the class of USB headsets: 5 out of 5 stars